Saturday 7 November 2026
Export TTEC’s income statement to Excel — free account
TeleTech Holdings, Inc.
TTEC Technology Information Technology Services
TeleTech Holdings, Inc.’s revenue for fiscal 2025 (year ended December 2025) was $2.1 billion, down 3.20% from fiscal 2024.
- Revenue
- −11.3%
- EPS
- −82.4%
- Free cash flow
- −54.8%
- Total debt
- −3.12%
Quarter to June 2026, against a year earlier
1.40
0.08
−5.41%
Follow TTEC
Alert me
Target Price Range
Analyst price targets
Free accountTen years at a glance Fiscal years to December
| Ten-year view | Analyst estimates Powerpack | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Group | Line | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | TTM Jun ’26 | Trend | 10 yrs | 2026e | 2027e | 2028e | Next 3/yr |
| Income, $m | ||||||||||||||||||
| Income, $m | Revenue | 1,275 | 1,477 | 1,509 | 1,644 | 1,949 | 2,273 | 2,444 | 2,463 | 2,208 | 2,137 | 2,041 | +5.9% | 1,956 | 1,970 | 1,979 | (2.5%) | |
| Gross margin, % | 26.16 | 24.86 | 23.27 | 24.38 | 25.47 | 25.03 | 24.03 | 21.52 | 21.37 | 21.82 | 21.47 | (4.3) pt | ||||||
| EBT | 50 | 89 | 56 | 110 | 170 | 208 | 144 | 41 | (237) | (170) | (188) | n/m | ||||||
| EBT margin, % | 3.94 | 6.02 | 3.73 | 6.72 | 8.74 | 9.15 | 5.91 | 1.65 | (10.71) | (7.97) | (9.22) | (11.9) pt | ||||||
| Net income | 37 | 11 | 40 | 85 | 129 | 158 | 117 | 18 | (311) | (185) | (200) | n/m | ||||||
| Per share, $ | ||||||||||||||||||
| Per share, $ | Revenue | 26.89 | 32.24 | 32.76 | 35.45 | 41.79 | 48.48 | 51.86 | 52.03 | 46.36 | 44.32 | 41.76 | +5.7% | |||||
| Earnings | 0.71 | 0.16 | 0.78 | 1.66 | 2.54 | 3.01 | 2.19 | 0.18 | (6.74) | (3.99) | (4.30) | n/m | ||||||
| Cash flow | 2.36 | 2.47 | 3.65 | 5.13 | 5.83 | 5.36 | 2.91 | 3.06 | (1.24) | 2.51 | 1.75 | +0.7% | ||||||
| Capex | (1.07) | (1.13) | (0.94) | (1.30) | (1.28) | (1.29) | (1.78) | (1.43) | 0.01 | (0.70) | (0.79) | (4.6%) | ||||||
| Free cash flow | 1.29 | 1.34 | 2.71 | 3.83 | 4.55 | 4.07 | 1.13 | 1.63 | (1.23) | 1.81 | 0.96 | +3.9% | ||||||
| Book value | 7.63 | 7.92 | 7.66 | 9.31 | 9.81 | 11.47 | 12.27 | 13.00 | 5.63 | 2.34 | 1.86 | (12.3%) | ||||||
| Shares, m | 47 | 46 | 46 | 46 | 47 | 47 | 47 | 47 | 48 | 48 | 49 | +0.2% | ||||||
| Valuation, × | ||||||||||||||||||
| Valuation, × | P/E | 43.43 | 251.25 | 36.63 | 23.87 | 28.71 | 30.08 | 20.35 | 119.50 | 0.00 | 0.00 | 0.00 | 55.4 | |||||
| P/S | 1.13 | 1.25 | 0.87 | 1.12 | 1.75 | 1.87 | 0.86 | 0.41 | 0.11 | 0.08 | 0.03 | 0.9 | ||||||
| P/B | 3.98 | 5.08 | 3.73 | 4.26 | 7.43 | 7.89 | 3.63 | 1.65 | 0.89 | 1.54 | 0.75 | 4.0 | ||||||
| EV/Sales | 1.26 | 1.43 | 1.01 | 1.24 | 1.87 | 2.15 | 1.19 | 0.75 | 0.51 | 0.47 | 0.41 | 1.2 | ||||||
| EV/FCF | 26.24 | 34.49 | 12.17 | 11.51 | 17.22 | 25.54 | 54.56 | 23.84 | (19.33) | 11.39 | 17.70 | 19.8 | ||||||
| Cash, $m | ||||||||||||||||||
| Cash, $m | Operating cash flow | 112 | 113 | 168 | 238 | 272 | 251 | 137 | 145 | (59) | 121 | 86 | +0.9% | |||||
| Capex | (51) | (52) | (43) | (60) | (60) | (60) | (84) | (68) | 0 | (34) | (39) | (4.5%) | ||||||
| Free cash flow | 61 | 61 | 125 | 178 | 212 | 191 | 53 | 77 | (58) | 87 | 47 | +4.1% | ||||||
| Balance, $m | ||||||||||||||||||
| Balance, $m | Working capital | 254 | 340 | 291 | 187 | 261 | 254 | 339 | 278 | 298 | 317 | 275 | +2.5% | |||||
| Net debt | 162 | 270 | 204 | 208 | 252 | 633 | 807 | 822 | 890 | 822 | 761 | +19.8% | ||||||
| Shareholders’ equity | 362 | 363 | 353 | 432 | 458 | 538 | 578 | 616 | 268 | 113 | 91 | (12.1%) | ||||||
| Returns, % | ||||||||||||||||||
| Returns, % | ROA | 3.99 | 0.75 | 3.36 | 6.35 | 8.20 | 8.03 | 4.97 | 0.39 | (16.30) | (11.84) | (13.61) | (15.8) pt | |||||
| ROIC | 6.29 | 9.93 | 10.34 | 12.09 | 18.02 | 11.59 | 7.61 | 5.13 | (9.36) | (7.83) | (9.59) | (14.1) pt | ||||||
| ROE | 8.39 | 2.00 | 10.01 | 19.67 | 26.68 | 28.31 | 18.50 | 1.41 | (72.64) | (101.03) | (108.21) | (109.4) pt | ||||||
| People | ||||||||||||||||||
| People | Employees | 48,000 | 56,000 | 52,400 | 49,500 | 61,000 | 65,000 | 69,400 | 60,000 | 52,000 | 51,000 | — | +0.7% | |||||
| Revenue/emp, $m | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 0.04 | 0.04 | 0.04 | 0.04 | — | +5.2% | ||||||
Negative figures in brackets.
estimates
Fiscal years to Dec 2025 · latest quarter Jun 2026
TeleTech Holdings, Inc. vs peers in Information Technology Services (Q) = latest quarter vs a year earlier
| Company | Market cap | P/E | Fwd P/E | Revenue growth (Q) | EPS growth (Q) | FCF growth (Q) | Gross margin (Q) | EBIT margin (Q) | Compare |
|---|---|---|---|---|---|---|---|---|---|
| TSSI TSS Inc. | $167.9M | 10.6× | 26.4× | +19.52% (above 0%: growing) | n/m | +49.18% (above 0%: growing) | 17.24% | 0.00% | Compare |
| ALYAF Alithya Group Inc. | $133.6M | — (loss-making) | — (loss-making) | −15.47% (below 0%: shrinking) | n/m | −10.24% (below 0%: shrinking) | 30.36% | (0.05%) | Compare |
| QXL Quantum X Labs Inc. | $75.9M | — (loss-making) | — | −87.15% (below 0%: shrinking) | n/m | −160.00% (below 0%: shrinking) | 100.00% | 831.40% | Compare |
| TTEC TeleTech Holdings, Inc. | $73.0M | — (loss-making) | — (loss-making) | −11.31% (below 0%: shrinking) | n/m | −54.78% (below 0%: shrinking) | 21.44% | 2.42% | |
| CSPI CSP Inc. | $72.3M | — (loss-making) | 17.1× | −6.80% (below 0%: shrinking) | n/m | +113.35% (above 0%: growing) | 30.09% | (10.71%) | Compare |
| WYY WidePoint Corporation | $61.8M | — (loss-making) | 256× | +1.92% (above 0%: growing) | n/m | −103.84% (below 0%: shrinking) | 15.39% | 0.03% | Compare |
| CTM Castellum, Inc. | $44.9M | — (loss-making) | — (loss-making) | +0.56% (above 0%: growing) | n/m | −234.29% (below 0%: shrinking) | 36.05% | (3.84%) | Compare |
| SAIH SAIHEAT Limited | $39.4M | — (loss-making) | — | — | n/m | −2,693.33% (below 0%: shrinking) | 11.20% | 0.00% | Compare |
| TDTH Trident Digital Tech Holdings Ltd | $38.0M | — | — | — | — | — | — | — | Compare |
| Median of peers | $67.0M | — | 26.4× | −3.12% | — | −103.84% | 30.09% | 0.00% |
Pay and ownership Proxy statement filed 10 April 2026
Chief executive’s pay
| Year | Total pay | Actually paid | $100 invested |
|---|---|---|---|
| 2025 | 71.22k | 71.22k | 8.00 |
| 2024 | 63.54k | 63.54k | 12.00 |
| 2023 | 100.15k | 100.15k | 50.00 |
Ownership
Directors and executive officers, together
59.40%
Kenneth D. Tuchman
57.30%
Federated Hermes, Inc.
5.20%
Total pay is as the Summary Compensation Table states it; actually paid revalues the year’s share awards
at its end, as the SEC’s pay-versus-performance rule asks. $100 invested is what $100 in the company’s
shares at the start of the earliest year shown was worth at each year’s end.
Ownership is the proxy’s own table: the directors and officers as a group, and every holder of 5% or more.
Read the proxy statement