What it does
Johnson Controls states that it engineers, manufactures, commissions and retrofits products and systems for commercial buildings. Its offerings include commercial HVAC equipment, industrial refrigeration, controls, building management, security, fire detection and fire suppression. It also provides maintenance, management, repair, retrofit, replacement and energy-management consulting. The company says its OpenBlue digital platform combines its building products and services with digital capabilities for data-driven smart-building services. Following a reporting-structure change effective April 1, 2025, it operates through the Americas, EMEA and APAC regional segments.
Source: Johnson Controls International plc Form 10-K for fiscal 2025, Item 1 — sec.gov
How it makes money
The company sells and installs equipment, systems and services primarily through its direct global network of sales and service offices, while also using third-party distributors. It states that its installed customer base generates maintenance, retrofit, replacement and service business. In FY2025, products and systems revenue was $16.1 billion, representing 68.3% of revenue, while services revenue was $7.5 billion, representing 31.7%. The filing says some digital and data-driven services are designed to generate recurring revenue. The segment table below presents revenue across the company’s three regional reporting segments.
| Product or service | Revenue, FY2025 | Share | Change on the year |
|---|---|---|---|
| Products and systems | $16.1 billion | 68.3% | 0.98% |
| Services | $7.5 billion | 31.7% | 6.97% |
Source: Johnson Controls International plc Form 10-K for fiscal 2025, Item 1 — sec.gov
Customers and geography
The filing lists commercial, industrial, data center, institutional and governmental customers across its regional segments; EMEA also serves residential-security and marine customers. Americas revenue was $15.8 billion in FY2025, or 67.1% of revenue; EMEA contributed $5.0 billion, or 21.1%; and APAC contributed $2.8 billion, or 11.9%. By geography, United States revenue was $13.3 billion, representing 56.4%, while other non-United States revenue was $10.3 billion, representing 43.6%. The company states that losing any individual contract or customer would not have a material adverse effect.
| Region | Revenue, FY2025 | Share | Change on the year |
|---|---|---|---|
| United States | $13.3 billion | 56.4% | 1.00% |
| Other Non-United States | $10.3 billion | 43.6% | 5.23% |
Source: Johnson Controls International plc Form 10-K for fiscal 2025, Item 1 — sec.gov
Competition
The company states that many contracts are negotiated or competitively awarded, with performance, quality, price, design, reputation, technology, engineering capability, financing availability and project-management expertise among the factors in awards. The filing names Honeywell International, Siemens Smart Infrastructure, Schneider Electric, Carrier Global, Trane Technologies, Vertiv Holdings, API Group and Daikin Industries as larger competitors. It also says building services is highly fragmented and that it faces established companies, start-ups and emerging entrants in digital services, software as a service and the Internet of Things.
Source: Johnson Controls International plc Form 10-K for fiscal 2025, Item 1 — sec.gov
Key risks
The filing highlights these risks:
- Ability to develop or acquire new products, services and technologies that achieve market acceptance with acceptable margins.
- Cybersecurity incidents and data-related non-compliance that could result in litigation, regulatory activity, fines, damages, costs or settlements.
- Cyclical industries that could reduce demand for products and services during downturns.
- Commodity-cost fluctuations from inflation, supply-chain disruption and international conflict that may affect results if not mitigated.
- Failure to realize benefits from efforts to simplify the portfolio.
- Complex and continually changing laws and regulations, along with potential environmental-contamination liability.
Source: Johnson Controls International plc Form 10-K for fiscal 2025, Item 1A — sec.gov
People and operations
As of September 30, 2025, the company employed approximately 87,000 people worldwide. The filing says its workforce declined from 2024 primarily because of divestitures, including the R&LC HVAC business. Approximately 18,000 employees were covered by collective bargaining agreements or works councils. The company’s operations use materials including steel, aluminum, brass, copper, polypropylene, fluorochemicals, semiconductors and other electronic components. It also reports seasonality: demand for certain air-conditioning equipment and services generally increases in summer months, although its other products and services mitigate that effect.
Source: Johnson Controls International plc Form 10-K for fiscal 2025, Item 1 — sec.gov