Latest quarter
Norfolk Southern reported Q3 FY2026 revenue of $3.5 billion, up from $3.1 billion a year earlier. Revenue exceeded the consensus by 1.80%, although both the reported result and estimate round to $3.5 billion. Adjusted earnings per share of $3.62 also beat the consensus estimate of $3.48; reported diluted earnings per share rose to $3.37 from $3.16.
The company’s filing said higher fuel surcharge revenue and increased volume drove revenue growth. Merchandise, intermodal and coal revenue each increased, while automotive volume declined amid supply constraints, production downtime and model discontinuations. Domestic intermodal volume rose, but international volume fell as port congestion and changes in ocean-carrier capacity affected traffic.
The filing said higher fuel costs, inflation, merger expenses and lower gains from property sales increased operating expenses. Operating margin fell to 32.6% from 35.4% a year earlier, while free cash flow rose to $832.0 million from $774.0 million.
| Q3 FY2026 | Q3 FY2025 | Change | |
|---|---|---|---|
| Revenue | $3.5 billion | $3.1 billion | 13.6% |
| Diluted EPS | $3.37 | $3.16 | 6.65% |
| Gross margin | 66.3% | 70.9% | −4.6 percentage points |
| Operating margin | 32.6% | 35.4% | −2.8 percentage points |
| Free cash flow | $832.0 million | $774.0 million | 7.49% |
| Against the consensus | Reported | Consensus | Result |
|---|---|---|---|
| Adjusted EPS | $3.62 | $3.48 | Beat by 4.02% |
| Revenue | $3.5 billion | $3.5 billion | Beat by 1.80% |
Adjusted EPS is the figure the consensus estimates, not the GAAP EPS above.
What management said on the call
CEO Mark George said rail demand was growing in domestic intermodal and chemicals, helped by a tighter truck market. He said the company was recruiting and training train-and-engine employees and accelerating investment to accommodate volume growth and improve service.
Asked about pricing, Chief Commercial Officer Ed Elkins said recovering service had helped Norfolk Southern demonstrate value to industrial customers. He said the company had been renegotiating intermodal contracts to adapt to changing market conditions, while merchandise mix had affected revenue per unit.
CFO Jason Zampi said higher fuel prices accounted for about half of the quarter’s revenue and expense increases. Fuel prices rose during the quarter rather than providing the operating-ratio benefit the company had expected, he said, leaving that measure about 250 basis points worse than its earlier expectation. Zampi said fuel-price volatility would continue to influence the operating ratio in the fourth quarter.
On competition, George said a substantial portion of intermodal growth came from highway-to-rail conversions. He cautioned that much of that freight could return to trucking if fuel prices fall unless the rail industry makes structural changes. George said the proposed Union Pacific combination was intended to make conditions for rail conversion more durable.
Asked about rail capacity, George said crew hiring was difficult because of attrition during training, and that railroads needed resources available for unexpected volume increases. He also said Norfolk Southern was investing at terminals to help truck drivers use their time efficiently.
Looking ahead, Elkins said he expected some domestic coal restocking for the remainder of the year and described the coal outlook as level. George declined to give 2027 guidance on the call, while Zampi pointed to a 3.5% wage-rate increase the following July and continuing pressure from benefits and insurance costs.
Guidance
George said Norfolk Southern now expects full-year 2026 adjusted operating expenses to be just north of $9 billion, including approximately $700 million of incremental fuel expense compared with its beginning-of-year view. In the first quarter, the company had maintained an adjusted operating cost range of $8.2 billion to $8.4 billion.
George also raised the 2026 capital expenditure outlook to roughly $2.1 billion from $1.9 billion, saying the additional investment was intended to support growth and network resilience.
| Metric | For | Guide | Previous guide | Change |
|---|---|---|---|---|
| Operating expenses growth, Labor | FY2027 | 3.50% | — | New |
| Units, Coal | Q4 FY2026 | Norfolk Southern expects coal volumes to be level in the fourth quarter of 2026. | — | — |
| Units, Coal | FY2026 | Norfolk Southern expects coal growth for the remainder of 2026, led primarily by exports. | — | — |
| Capex | FY2026 | $2.1 billion | $1.9 billion | Raised |
| Operating expenses, non-GAAP | FY2026 | $9.0 billion | — | New |
| Operating expenses, Adjusted | FY2026 | $8.2 billion–$8.4 billion | — | New |