Thursday 29 October 2026
Export NOW’s income statement to Excel — free account
ServiceNow, Inc.
NOW Technology Software Application
ServiceNow, Inc.’s revenue for fiscal 2025 (year ended December 2025) was $13.3 billion, up 20.9% from fiscal 2024. In the quarter to June 2026, revenue grew 24.0%, EPS fell 22.0%, free cash flow fell 10.1% and total debt rose 404.5%, each against the same quarter a year earlier. Member of the S&P 500; revenue growth for ten consecutive years, operating cash flow growth for five; insiders bought in the last twelve months.
110.28
39.85
−26.54%
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ServiceNow, Inc. (NOW) revenue by segment, product and region
Where the money comes from and where it goes
| Subscription | 12,883 | 97.03% |
|---|---|---|
| Professional services and other | 395 | 2.97% |
| Gross margin | 77.53% | |
| Operating margin | 13.74% | |
| Pre-tax margin | 17.03% |
Revenue by product or service $m
| Line | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Professional services and other | 395 2.97% | 338 3.08% | 291 3.24% | 354 4.89% | 323 5.48% | 233 5.16% | 205 5.92% | 188 7.19% | 179 9.33% | 157 11.28% |
| Digital workflow products | — | — | — | 6,077 83.88% | 4,882 82.80% | 3,749 82.96% | 2,811 81.24% | 2,112 80.94% | 1,535 79.99% | — |
| ITOM products | — | — | — | 814 11.24% | 691 11.72% | 537 11.88% | 444 12.83% | 310 11.87% | 205 10.68% | 114 8.19% |
| License and Service, Service Management Products | — | — | — | — | — | — | — | — | — | 1,120 80.53% |
| Subscription | — | — | — | 6,891 | 5,573 | 4,286 | 3,255 | 2,421 | 1,740 | 1,234 |
| Revenue | 13,278 | 10,984 | 8,971 | 7,245 | 5,896 | 4,519 | 3,460 | 2,609 | 1,918 | 1,391 |
Gross profit by product or service $m, and margin
Revenue by region $m
| Line | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 | FY2015 | FY2014 | FY2013 | FY2012 | FY2011 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| North America | 8,348 62.87% | 6,909 62.90% | 5,702 63.56% | 4,723 65.19% | 3,752 63.64% | 2,960 65.50% | 2,276 65.78% | 1,725 66.13% | 1,290 67.24% | 948 68.16% | 703 69.92% | 465 68.17% | 295 69.56% | 173 70.99% | 69 74.84% |
| EMEA | 3,402 25.62% | 2,834 25.80% | 2,298 25.62% | 1,778 24.54% | 1,551 26.31% | 1,132 25.05% | 866 25.03% | 655 25.09% | 475 24.78% | 339 24.39% | 233 23.21% | 174 25.44% | 105 24.77% | 61 24.86% | 20 21.69% |
| Asia Pacific and other | 1,528 11.51% | 1,241 11.30% | 971 10.82% | 744 10.27% | 593 10.06% | 427 9.45% | 318 9.19% | 229 8.77% | 153 7.98% | 104 7.45% | 69 6.87% | 44 6.39% | 24 5.67% | 10 4.16% | 3 3.47% |
| Revenue | 13,278 | 10,984 | 8,971 | 7,245 | 5,896 | 4,519 | 3,460 | 2,609 | 1,918 | 1,391 | 1,005 | 683 | 425 | 244 | 93 |
Operating figures as reported in each quarter’s results release or filing
| Figure | Quarter | Latest | A year before | Change |
|---|---|---|---|---|
| Current remaining performance obligations | Q3 FY2026 | $13.7B | $11.4B | +20.26% |
| Customers with more than $5 million in ACV | Q3 FY2026 | 680.00 | 553.00 | +22.97% |
| Remaining performance obligations | Q3 FY2026 | $29.7B | $24.3B | +22.22% |
| Transactions over $1 million in net new ACV | Q2 FY2026 | 123.00 | 89.00 | +38.20% |