Thursday 29 October 2026
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Zoom Communications, Inc.
ZM Technology Software Application
Zoom Communications, Inc.’s revenue for fiscal 2026 (year ended January 2026) was $4.9 billion, up 4.36% from fiscal 2025. In the quarter to July 2026, revenue grew 4.93%, EPS grew 342.9% and free cash flow fell 7.02%, each against the same quarter a year earlier. Revenue growth for five consecutive years, operating cash flow growth for three.
97.69
2.57
−2.56%
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Zoom Communications, Inc. (ZM) revenue by segment, product and region
Where the money comes from and where it goes
| Reportable Segment | 4,869 | 100.00% |
|---|---|---|
| Gross margin | 77.02% | |
| Operating margin | 23.08% | |
| Pre-tax margin | 49.75% |
Revenue by segment $m
| Line | FY2026 | FY2025 | FY2024 | FY2023 |
|---|---|---|---|---|
| Reportable Segment | 4,869 100.00% | 4,665 100.00% | 4,527 100.00% | 4,393 100.00% |
| Revenue | 4,869 | 4,665 | 4,527 | 4,393 |
Revenue by region $m
| Line | FY2026 | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 |
|---|---|---|---|---|---|---|---|---|---|
| Americas | 3,508 72.05% | 3,351 71.83% | 3,229 71.32% | 3,054 69.52% | 2,734 66.69% | 1,832 69.08% | 501 80.40% | 270 81.73% | 125 82.80% |
| Europe, Middle East, and Africa (“EMEA”) | 770 15.81% | 743 15.92% | 727 16.05% | 748 17.03% | 802 19.55% | 487 18.36% | 71 11.38% | 33 9.88% | 12 8.18% |
| Asia Pacific (“APAC”) | 591 12.13% | 571 12.25% | 572 12.63% | 591 13.44% | 564 13.76% | 333 12.55% | 51 8.22% | 28 8.39% | 14 9.01% |
| Revenue | 4,869 | 4,665 | 4,527 | 4,393 | 4,100 | 2,651 | 623 | 331 | 151 |
Operating figures as reported in each quarter’s results release or filing
| Figure | Quarter | Latest | A year before | Change |
|---|---|---|---|---|
| Customers contributing more than $100,000 in trailing 12 months revenue | Q2 FY2027 | 4.6K | 4.3K | +8.21% |
| Online average monthly churn | Q2 FY2027 | 2.90% | 2.90% | — |
| Percentage of total Online MRR from Online customers with a continual term of service of at least 16 months | Q2 FY2027 | 75.6% | 74.9% | — |
| Remaining performance obligations | Q2 FY2027 | $4.5B | $4.0B | +14.08% |
| Trailing 12-month net dollar expansion rate for Enterprise customers | Q2 FY2027 | 99.0% | 98.0% | — |