TeleTech Holdings, Inc. Selling, General and Administrative Expense of Revenue

Selling, General and Administrative Expense of Revenue of TTEC for past 10 years: annual, quarterly and twelve month trailing (TTM) including Selling, General and Administrative Expense of Revenue growth rates and interactive chart.


Highlights and Quick Summary

  • Selling, General and Administrative Expense of Revenue for the quarter ending March 31, 2022 was 11.02% (a 15.15% increase compared to previous quarter)
  • Year-over-year quarterly Selling, General and Administrative Expense of Revenue decreased by -0.63%
  • Annual Selling, General and Administrative Expense of Revenue for 2021 was 10.56% (a 0.96% increase from previous year)
  • Annual Selling, General and Administrative Expense of Revenue for 2020 was 10.46% (a -15.1% decrease from previous year)
  • Annual Selling, General and Administrative Expense of Revenue for 2019 was 12.32% (a 1.9% increase from previous year)
  • Twelve month Selling, General and Administrative Expense of Revenue ending March 31, 2022 was 10.87% (a 2.74% increase compared to previous quarter)
  • Twelve month trailing Selling, General and Administrative Expense of Revenue increased by 6.05% year-over-year
Trailing Selling, General and Administrative Expense of Revenue for the last four month:
31 Mar '22 31 Dec '21 30 Sep '21 30 Jun '21
10.87% 10.58% 10.72% 10.25%
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Historical Selling, General and Administrative Expense of Revenue of TeleTech Holdings, Inc.

Most recent Selling, General and Administrative Expense of Revenueof TTEC including historical data for past 10 years.

Interactive Chart of Selling, General and Administrative Expense of Revenue of TeleTech Holdings, Inc.

TeleTech Holdings, Inc. Selling, General and Administrative Expense of Revenue for the past 10 Years (both Annual and Quarterly)

Year Q1 Q2 Q3 Q4 Fiscal Year
2022 11.02%
2021 9.57% 11.92% 11.09% 9.81% 10.56%
2020 10.02% 10.04% 10.45% 11.53% 10.46%
2019 11.68% 12.15% 12.96% 12.61% 12.32%
2018 11.41% 11.87% 12.65% 12.54% 12.09%
2017 11.71% 12.58% 12.45% 12.78% 12.34%
2016 13.02% 12.99% 14.67% 14.56% 13.79%
2015 14.21% 15.66% 15.27% 15.43% 15.12%
2014 14.94% 16.3% 16.18% 16.67% 15.99%
2013 16.14% 16.89% 15.94% 15.86% 16.21%
2012 15.22% 15.32% 15.83% 16.45% 15.7%
2011 16.73% 14.28% 16.1% 16.01%

Business Profile of TeleTech Holdings, Inc.

Sector: Technology
Industry: Information Technology Services
TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.