TeleTech Holdings, Inc. Operating Income

Operating Income of TTEC for past 10 years: annual, quarterly and twelve month trailing (TTM) including Operating Income growth rates and interactive chart. Operating income is the amount of profit realized from a business's operations, after deducting operating expenses such as wages, depreciation, and cost of goods sold (COGS). Operating income–also called income from operations–takes a company's gross income, which is equivalent to total revenue minus COGS, and subtracts all operating expenses. A business's operating expenses are costs incurred from normal operating activities and include items such as office supplies and utilities. Operating income is measured before interest and tax expenses and is a good gauge of a company's operational profitability.


Highlights and Quick Summary

  • Operating Income for the quarter ending March 31, 2022 was $48.3 Million (a -6.94% decrease compared to previous quarter)
  • Year-over-year quarterly Operating Income decreased by -26.61%
  • Annual Operating Income for 2021 was $217 Million (a 6.11% increase from previous year)
  • Annual Operating Income for 2020 was $205 Million (a 65.46% increase from previous year)
  • Annual Operating Income for 2019 was $124 Million (a 34.39% increase from previous year)
  • Twelve month Operating Income ending March 31, 2022 was $192 Million (a -11.56% decrease compared to previous quarter)
  • Twelve month trailing Operating Income decreased by -24.46% year-over-year
Trailing Operating Income for the last four month:
31 Mar '22 31 Dec '21 30 Sep '21 30 Jun '21
$192 Million $217 Million $227 Million $254 Million
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Historical Operating Income of TeleTech Holdings, Inc.

Most recent Operating Incomeof TTEC including historical data for past 10 years.

Interactive Chart of Operating Income of TeleTech Holdings, Inc.

TeleTech Holdings, Inc. Operating Income for the past 10 Years (both Annual and Quarterly)

(All values are in $ million)

Year Q1 Q2 Q3 Q4 Fiscal Year
2022 $48.31
2021 $51.91 $26.03 $65.83 $73.42 $217.19
2020 $61.62 $53.4 $48.96 $40.72 $204.69
2019 $42.76 $25.98 $22.87 $32.09 $123.71
2018 $38.95 $14.66 $13.5 $24.94 $92.05
2017 $36.61 $15.8 $21.59 $26.49 $100.49
2016 $6.25 $12.53 $16.23 $17.75 $52.75
2015 $25.08 $15.63 $23.35 $26.13 $90.18
2014 $30.13 $21.32 $20.67 $24.36 $96.48
2013 $32.76 $25.96 $19.68 $23.0 $101.4
2012 $25.99 $27.36 $6.45 $18.75 $78.54
2011 $20.76 $26.57 $24.63 $93.45

Business Profile of TeleTech Holdings, Inc.

Sector: Technology
Industry: Information Technology Services
TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.