TeleTech Holdings, Inc. Free Cash Flow Margin

Free Cash Flow Margin of TTEC for past 10 years: annual, quarterly and twelve month trailing (TTM) including Free Cash Flow Margin growth rates and interactive chart. Free cash flow margin or Free cash flow-to-sales is a performance ratio that measures operating cash flows after deduction of capital expenditures (free cash flow) relative to sales. Free cash flows (FCF) is an important metric in assessing a company's financial condition and determining its intrinsic valuation. FCF/sales is tracked over time and can be compared to a company's historical record or to peers. Free cash flow is useful because it takes out non-cash items out of earnings and only looks at the underlying operating cash coming in and out of a business minus the necessary capital expenditures.

Highlights and Quick Summary

  • Annual Free Cash Flow Margin for 2021 was 8.4% (a -22.79% decrease from previous year)
  • Annual Free Cash Flow Margin for 2020 was 10.88% (a 0.74% increase from previous year)
  • Annual Free Cash Flow Margin for 2019 was 10.8% (a 30.43% increase from previous year)
  • Twelve month Free Cash Flow Margin ending March 31, 2022 was 5.6% (a -33.49% decrease compared to previous quarter)
  • Twelve month trailing Free Cash Flow Margin decreased by -51.35% year-over-year
Trailing Free Cash Flow Margin for the last four month:
31 Mar '22 31 Dec '21 30 Sep '21 30 Jun '21
5.6% 8.42% 9.32% 11.51%
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Historical Free Cash Flow Margin of TeleTech Holdings, Inc.

Most recent Free Cash Flow Marginof TTEC including historical data for past 10 years.

Interactive Chart of Free Cash Flow Margin of TeleTech Holdings, Inc.

TeleTech Holdings, Inc. Free Cash Flow Margin for the past 10 Years (both Annual and Quarterly)

Year Q1 Q2 Q3 Q4 Fiscal Year
2021 8.4%
2020 10.88%
2019 10.8%
2018 8.28%
2017 4.14%
2016 4.79%
2015 5.56%
2014 2.14%
2013 7.34%
2012 5.75%
2011 6.57%

Business Profile of TeleTech Holdings, Inc.

Sector: Technology
Industry: Information Technology Services
TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.