Medallia, Inc. Operating Income

Operating Income of MDLA for past 10 years: annual, quarterly and twelve month trailing (TTM) including Operating Income growth rates and interactive chart. Operating income is the amount of profit realized from a business's operations, after deducting operating expenses such as wages, depreciation, and cost of goods sold (COGS). Operating income–also called income from operations–takes a company's gross income, which is equivalent to total revenue minus COGS, and subtracts all operating expenses. A business's operating expenses are costs incurred from normal operating activities and include items such as office supplies and utilities. Operating income is measured before interest and tax expenses and is a good gauge of a company's operational profitability.


Highlights and Quick Summary

  • Operating Income for the quarter ending January 30, 2021 was $-41.2 Million (a 39.46% increase compared to previous quarter)
  • Year-over-year quarterly Operating Income increased by 25.76%
  • Annual Operating Income for 2021 was $-138 Million (a 20.1% increase from previous year)
  • Annual Operating Income for 2020 was $-115 Million (a 42.87% increase from previous year)
  • Annual Operating Income for 2019 was $-80.4 Million (a 13.09% increase from previous year)
  • Twelve month Operating Income ending January 30, 2021 was $-138 Million (a 6.51% increase compared to previous quarter)
  • Twelve month trailing Operating Income decreased by -5.23% year-over-year
Trailing Operating Income for the last four month:
30 Jan '21 30 Oct '20 30 Jul '20 29 Apr '20
$-138 Million $-130 Million $-142 Million $-146 Million
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Historical Operating Income of Medallia, Inc.

Most recent Operating Incomeof MDLA including historical data for past 10 years.

Interactive Chart of Operating Income of Medallia, Inc.

Medallia, Inc. Operating Income for the past 10 Years (both Annual and Quarterly)

(All values are in $ million)

Year Q1 Q2 Q3 Q4 Fiscal Year
2021 $-41.2 $-138.03
2020 $-29.55 $-34.52 $-32.76 $-32.77 $-114.93
2019 $-41.67 $-38.45 $-2.05 $-80.44
2018 $-16.49 $-27.57 $-71.14

Business Profile of Medallia, Inc.

Sector: Technology
Industry: Software—Application
Medallia, Inc. provides an enterprise Software-as-a-Service platform in North America, Europe, the Middle East, Africa, and internationally. The company's platform utilizes deep learning-based artificial intelligence technology to analyze structured and unstructured data from signal fields in human, digital, and Internet of Things interactions. It offers suite of customer engagement products, such as engagement messaging, and CX profiles and journeys; contact center, including speech analytics, coaching and performance management, and quality assurance; digital products, consisting of digital experience and analytics; employee experience, comprising of employee pulse and journeys, employee ideation, and digital employee experience; and insights products, such as video and benchmarking. The company's product portfolio, comprises of Crowdicity that engages employees in sharing their ideas and observations about process, tools, and employee and customer experience enchancements in the context of existing workflows and collaboration tools; Decibel, a digital session recording and analysis platform; LivingLens, a video feedback platform; Stella Connect, a customer feedback and quality management platform that helps customer support teams analyze and improve performance in real time; Sense360, a consumer insights platform; Voci, a real-time speech to text platform; and Zingle, a multi-channel mobile messaging and customer engagement solution. In addition, it offers professional services, which include managed, implementation, and other services. The company serves retail, technology, manufacturing, financial services, insurance, and hospitality industries. Medallia, Inc. was founded in 2000 and is headquartered in San Francisco, California.