Medallia, Inc. Gross Margin

Gross Margin of MDLA for past 10 years: annual, quarterly and twelve month trailing (TTM) including Gross Margin growth rates and interactive chart. Gross profit margin shows the percentage of revenue that exceeds a company's costs of goods sold. It illustrates how well a company is generating revenue from the costs involved in producing their products and services. The higher the margin, the more effective the company's management is in generating revenue for each dollar of cost. Gross profit margin is calculated by subtracting the cost of goods sold from total revenue for the period and dividing that number by revenue. If a company has $200 million in revenue and $80 million in cost of goods sold, the gross margin is 60%.


Highlights and Quick Summary

  • Gross Margin for the quarter ending January 30, 2021 was 54.01% (a -0.26% decrease compared to previous quarter)
  • Year-over-year quarterly Gross Margin decreased by -11.79%
  • Annual Gross Margin for 2021 was 54.77% (a -14.26% decrease from previous year)
  • Annual Gross Margin for 2020 was 63.88% (a 1.32% increase from previous year)
  • Annual Gross Margin for 2019 was 63.05% (a -0.44% decrease from previous year)
  • Twelve month Gross Margin ending January 30, 2021 was 56.04% (a -4.4% decrease compared to previous quarter)
  • Twelve month trailing Gross Margin decreased by -10.93% year-over-year
Trailing Gross Margin for the last four month:
30 Jan '21 30 Oct '20 30 Jul '20 29 Apr '20
56.04% 58.62% 60.76% 62.92%
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Historical Gross Margin of Medallia, Inc.

Most recent Gross Marginof MDLA including historical data for past 10 years.

Interactive Chart of Gross Margin of Medallia, Inc.

Medallia, Inc. Gross Margin for the past 10 Years (both Annual and Quarterly)

Year Q1 Q2 Q3 Q4 Fiscal Year
2021 54.01% 54.77%
2020 54.15% 55.21% 61.23% 64.44% 63.88%
2019 62.56% 63.54% 65.18% 63.05%
2018 63.78% 60.81% 63.33%

Business Profile of Medallia, Inc.

Sector: Technology
Industry: Software—Application
Medallia, Inc. provides an enterprise Software-as-a-Service platform in North America, Europe, the Middle East, Africa, and internationally. The company's platform utilizes deep learning-based artificial intelligence technology to analyze structured and unstructured data from signal fields in human, digital, and Internet of Things interactions. It offers suite of customer engagement products, such as engagement messaging, and CX profiles and journeys; contact center, including speech analytics, coaching and performance management, and quality assurance; digital products, consisting of digital experience and analytics; employee experience, comprising of employee pulse and journeys, employee ideation, and digital employee experience; and insights products, such as video and benchmarking. The company's product portfolio, comprises of Crowdicity that engages employees in sharing their ideas and observations about process, tools, and employee and customer experience enchancements in the context of existing workflows and collaboration tools; Decibel, a digital session recording and analysis platform; LivingLens, a video feedback platform; Stella Connect, a customer feedback and quality management platform that helps customer support teams analyze and improve performance in real time; Sense360, a consumer insights platform; Voci, a real-time speech to text platform; and Zingle, a multi-channel mobile messaging and customer engagement solution. In addition, it offers professional services, which include managed, implementation, and other services. The company serves retail, technology, manufacturing, financial services, insurance, and hospitality industries. Medallia, Inc. was founded in 2000 and is headquartered in San Francisco, California.